Introduction
Welcome to Qleanr Business ("we," "our," or "us"). We operate the Qleanr Business mobile application (the "Service").
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.
This Privacy Policy governs the privacy terms of our Application. It follows the privacy standards required by major app stores including Google Play Store.
Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
1. Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email Address: Used for authentication (Google Sign-In) and communication.
- First Name and Last Name: Used for creating your business profile.
- Phone Number: Used for order updates, verification, and customer support.
- Business Details: Name, address, and operational details of your laundry business.
2. Usage Data
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data ("Usage Data").
3. Location Data
We may use and store information about your location if you give us permission to do so. We use this data to facilitate delivery logistics, locate nearby customers, and verify business addresses. You can enable or disable location services when you use our Service at any time, through your device settings.
4. Camera and Gallery Access
Our app requires access to your device's camera and photo gallery to enable specific features:
- Camera: To scan QR codes for quick order processing and management.
- Gallery/Storage: To upload images of laundry items, receipts, or business logos.
How We Use Your Information
Qleanr Business uses the collected data for various purposes:
- To provide and maintain the Service.
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer care and support.
- To provide analysis or valuable information so that we can improve the Service.
- To monitor the usage of the Service.
- To detect, prevent and address technical issues.
Data Transfer and Storage
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
We use secure cloud services (such as Google Cloud via Firebase and Supabase) to store your data. By using the Service, you consent to this transfer.
Disclosure of Data
Legal Requirements
Qleanr Business may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of Qleanr Business.
- To prevent or investigate possible wrongdoing in connection with the Service.
- To protect the personal safety of users of the Service or the public.
- To protect against legal liability.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We utilize industry-standard security measures, including encryption and secure authentication protocols (OAuth 2.0), to protect your Personal Information.
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Google Maps: Used for location services and mapping.
- Supabase: Used for backend database and authentication services.
- Firebase: Used for analytics and crash reporting.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@qleanr.com